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Name Your Price!
Want to request a price match? Click here instead!
- If we don't accept your price, we may make a counter offer. (The more reasonable your offer, the more likely we are to provide a counter offer.)
- Once we agree on a price, we will e-mail you a coupon code to use on our website.
Name Your Price orders are subject to the following special conditions. (These conditions do not apply to orders placed at our normal prices.)
- No returns on "Name Your Price" offers. (Defective items will be exchanged.) All Name Your Price sales are final. (Our regular returns policy applies to items purchased at our normal price.)
- Your order will be shipped via Economy shipping (4-15 business days for delivery). (If you require faster shipping, please order at our normal price to select one of our shipping upgrade options.)
- Items purchased through "Name Your Price" do not qualify for our after sales service and free tech support. You must contact the manufacturer for technical support. (Items purchased at our normal prices are eligible for our awesome after sales service & support).
- "Name Your Price" sales do not qualify for any additional discounts, savings or promotional codes including store credit. (Items purchased at our normal prices are eligible for any discount or savings codes we may have provided to you.)
60 Day 110% Price Protection Guarantee
If you find a lower overall price from an authorized Canadian dealer within 60 days of placing your order, please contact us here and we will provide you with a credit for the difference, plus an extra 10% of the difference to use on any future order!
Terms and conditions
- We will consider all related charges such as shipping and insurance when we consider the competitor's overall price.
- The dealer must be an authorized Canadian dealer and the product must be located in and shipped from Canada.
- The product must be new and factory sealed and include a Canadian manufacturer’s warranty where applicable.
- Does not apply to Black Friday or Boxing Day prices, advertising errors or misprints, restricted offers, mail order offers, rebates, coupons, free or bonus offers, limited or minimum quantity or limited time offers, close-outs, liquidations, clearances or auctions.
Why Does It Seem that Some Prices Higher in Canada?
You can find out more about why there may be differences between our Canadian and US prices here.
Even though prices in the US may look lower, the price you see on a US website isn't actually the price you pay! The carrier that delivers your order ask you to pay additional fees, such as the duty, brokerage and taxes before they will release your item. In addition to the exchange rate difference, your credit card company will likely add a 2.5% surcharge as well. This means you can easily pay more much more than the price you see advertised!
As a Canadian company, when you order from us, the price you see is the price you pay! We've already paid the duty, brokerage and other fees associated with importing items into Canada. Your order ships from our Canadian warehouse, so there are no hidden fees or surprises.
If I Buy in the US, Can I Get Canadian Warranty?
In most cases you will have to pay to ship your product back to the US if you purchase from a US dealer and need warranty service or repairs. This can be very expensive and you will probably have to pay return shipping to Canada, along with brokerage charges and other fees.