Your source for music technology!

Premium Tech Support

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Need some help? Tired of waiting on hold for tech support? We can help! Our Premium Tech Support can get you up and running in no time.
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Delivered Electronically: once we have reviewed your order, we will e-mail instructions on how to download your software.

Availability: In stock




For more information on our Premium Tech Support, please visit our Support Site.

Kelly's Music & Computers customers enjoy our free standard tech support which includes assistance by e-mail on products purchased from Kelly's Music for 90 days. Our Premium Tech Support offers tech support and training with faster access for help with any music technology. With Premium Tech Support you can call toll-free or receive help via remote assistance over the web. Using remote assistance, we can view your computer screen, show you our screen, and even take over your computer and problem solve while you watch!

Need some help? Tired of waiting on hold for tech support?
- Not getting the answers you need from the software or hardware manufacturer?
- Can't figure out confusing manuals?
- Just want everything to work so you can start making music?

We can help you get things working again!
- Installation and configuration issues for music software, soundcards and keyboards
- Support for music software such as Sibelius, Finale, Cubase, Band in a Box and more!
- Help with burning CDs, converting MIDI to audio and more!

How It Works...
1. Tell us about your problem.
2. Choose how you want help (call our toll free number, discuss via e-mail, use remote assistance)
3. We solve your problem!

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If you have submitted a request for Premium Tech Support, add this to your shopping cart to pay for your support incident..

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If you have not yet submitted your question, please do so here before purchasing Premium Tech Support.

Note that Premium Tech Support is sold per incident. Up to 20 minutes of assistance is included and is $0.99 per minute thereafter.

Product Details

Product Details

Platform Hybrid (Mac and PC)
Manufacturer KELLYS MUSIC


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